# Governed image notes

- Image ID: PHOTO-031
- Source filename: `031-facility-lobby-manager-conversation.png`
- Storyline source: `PHOTO-STORYLINES.csv`, facility operations group (PHOTO-031–040)
- Intended use: contextual lead image for the office-connectivity outage operating article
- Alt text: `Self-storage manager speaking with a customer in a facility lobby while the front desk remains visible.`
- Caption: `An outage plan should tell the manager which customer services can continue, which must pause and what must be reconciled after connectivity returns.`
- Platform crop: 16:9 landscape; preserve both people, the front desk and visible lobby context; do not crop into faces or hands
- Provenance: AI-generated editorial image owned by Jared Mastroianni; not documentary evidence of an outage, customer interaction, facility, product or deployment
- Restrictions: Do not identify the depicted people as real customers or employees. Do not use as author portrait. Do not remove or falsify provenance metadata or disclosures.