# Governed image notes

- **Image ID:** 055
- **Filename:** `055-ai-development-customer-service-ai-pilot.png`
- **Source:** `PHOTO-STORYLINES.csv` and the governed high-resolution public-image master
- **Collection:** AI development
- **Registered storyline:** “Customer-service AI should support the employee, not erase the relationship.”
- **Topic match:** The front-desk conversation supports an article about how AI-ranked suggestions reach a human reviewer and why operating context, visibility and correction remain human-centered.
- **Classification:** Jared-owned AI-generated editorial material; non-documentary.
- **Provenance boundary:** The image is an editorial construction. It is not evidence of a real facility, customer, employee, queue, product, meeting, deployment, review or result.
- **Visual review:** The 3:2 frame shows Jared listening to two people at a modern counter. No readable customer record, provider interface, facility identifier, credential, product claim, certification mark or depicted operating decision is visible.
- **Crop:** Preserve the full 3:2 frame. A responsive center crop is permitted only if all three participants remain recognizable; do not composite, relight or add interface content.
- **Alt text:** Jared Mastroianni listens to two colleagues at a service counter in an AI-generated editorial scene about human review of facility priorities.
- **Caption:** A ranked suggestion list shapes what a reviewer sees first. Govern the candidate set, screen exposure and correction path—not only the model score. AI-generated editorial image; not documentary evidence.
- **Author/profile boundary:** This is contextual article imagery, not an author avatar or profile image. The approved navy-blazer v2 remains the only author/profile choice. The rejected black-turtleneck portrait was not used.